Light Duty – Autos, Heavy Duty – Autos, Performance Vehicles
Marketing & Promotion, Sales & Customer Service
Integrated Supply Network (ISN) is the nations #1 wholesale distributor of automotive tools and equipment. This position will be responsible for selling ISN’s products and programs to wholesale customers, manage and maintain an established book of accounts and develop new business as appropriate.
Travels throughout assigned territory to call on regular and prospective customers to solicit orders, or talks with customers by phone.Write and enter orders real time in the field to ensure expedience of order fulfillment.Manage customer returns in the field according to company and documented manufacturer policies.Manage sample account in accordance with company policy.Conducts sales meetings with Jobbers and makes sales calls with Jobbers downstream.Conducts product demonstrations.Arranges for product display space for ISN products (e.g., counter merchandisers, end caps, gondolas).Creates downstream marketing pieces for top customers.Gathers information and reports on competitive developments to management.Quotes prices and credit terms and prepares sales contracts for orders obtained. Manages selling price and gross profit margins.Estimates date of delivery to customer, based on knowledge of ISN’s inventory and manufacturers’ delivery schedules.Maintains a professional appearance and approach, at all times, when in the presence of ISN customers.Prepares reports of business transactions and keeps expense accounts.Coordinates customer training and demonstrations.Enters new customer data and other sales data for current customers into computer database.Working with the Customer Service Department, investigates and resolves customer problems that affect service levels.Attends trade shows and corporate sales meetings.Performs other duties as assigned.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience - Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
Language Ability - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Math Ability - Ability to calculate figures and amounts such as discounts, interest, commissions, margins, proportions, and percentages.
Reasoning Ability - Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills - To perform this job successfully, an individual should have knowledge of spreadsheet and word processing software. Must be capable of becoming proficient with ISN operating systems and customer profitability module.
Certificates and Licenses - Must have a valid driver's license and driving record that meets ISN's policy and insurance standards.
Company Overview: ISN is North America’s largest, and fastest growing, independent distributor of automotive tools, equipment and garage supplies. ISN’s 500 associates serve 20,000+ customers in over 60 countries through its 13 distribution centers in the US and Canada. ISN distributes products for over 400 “professional quality” manufacturers of automotive products. ISN’s Core Values: -- People...: To build up a team of extraordinary people who are dedicated to excellence and winning. -- Customers: To create a constant flow of high value, high service, and friendly experiences that leave customers feeling “WOWed” -- Excellence: For our team to always be moving toward greater excellence … always “better, faster, smarter!”