O’Reilly Auto Parts has provided high-quality auto parts availability and excellent customer service since 1957. Today, as a Fortune 500 company, we are determined to be the leader in the auto parts industry through serving both retail and professional customers. We rely on exceptional team members to support our success and growth every day.
The Credit Analyst is responsible for enforcing credit and collections policies and procedures as directed by the Director of Credit and Collections and the Credit Manager. This position will manage collections for 250 or more stores in order to minimize loss to the company incurred with past due and charged off accounts. This role also provides excellent customer service and support as part of the Credit Department phone queue.
Essential Job Functions
Enforce credit policies and procedures with branch store managers by maintaining contact on a regular basis to monitor past due accounts, including monthly, weekly, daily and equipment accounts
Enforce credit policy with customers and initiate appropriate collection action, as required
Keep Director of Credit and Collections and Credit Manager informed of exceptions to our credit policy, as appropriate
Advise and assist store managers with their collection efforts to ensure all options are considered
Utilize the Credit Management System tool to make sure all past due accounts are addressed, as well as evaluate credit risk for current customers for limit increases, special financing and other requests
Skills and Qualifications
High school diploma
Must have excellent communication and customer service skills, able to prioritize projects and work independently with a minimum amount of supervision
Must be able to enforce Corporate credit policy with branch store managers and give constructive criticism
Prior collection experience including contacting and negotiating payment arrangements with customers
Must be proficient with basic functions of Windows applications including Word, Excel, Internet Explorer and Mozilla
Must be able to multitask in a very fast-paced office environment
Accounts receivables experience
Knowledge of O'Reilly store operations
This is a full-time opportunity; Monday-Friday, 10 a.m.-7 p.m.
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O'Reilly Auto Parts is an equal opportunity employer. It is the policy of the Company to treat all applicants for employment and all team members in a manner that does not discriminate against them because of their race, religion, color, national origin, sex, sexual orientation, pregnancy, age, military obligation, or disability.
O’Reilly Automotive Inc. has provided high-quality auto parts availability and excellent customer service since 1957. Today, as a Fortune 500 company, we are determined to be the leader in the auto parts industry through serving both retail and professional customers. We rely on exceptional team members to support our success and growth every day.