We are seeking a proactive and experienced Quality Manager to spearhead our commitment to excellence. As the Quality Manager, you will have the vital responsibility of overseeing Product/Supplier Quality, ensuring that the highest standards are consistently met. Beyond that, your domain will encompass all quality-centric activities. A significant aspect of your role will be the development, establishment, and diligent implementation of in-house quality procedures, standards, and specifications. Your insights and expertise will be instrumental in elevating our quality assurance practices, driving organizational excellence, and ensuring customer satisfaction. If you're passionate about setting benchmarks in quality and leading teams to achieve them, we would love to hear from you.
The individual in this role is responsible for overseeing Product/Supplier Quality along with all quality related activities. This includes establishing and implementing in-house quality procedures, standards, and specifications. This position is located in Southaven, MS, and relocation assistance is offered for qualified candidates seeking to contribute their expertise to our dynamic team.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Record, analyze and distribute statistical information (i.e. warranty rates on products/suppliers)
Development of analytical tools for monitoring quality business aspects
Analysis of periodic reports to determine trends and point out possible problems
Development of different levels reports to present current status
Providing interdepartmental/intercompany technical support
Providing Technical drawings with explanation of specific product features
Providing PPAP documentation for customer product validations
Supplier drawing approvals
Customer communication in reference to product quality
Direct quality incidents investigations
Direct and design testing procedure to determine failure modes
Analysis of test results in conjunction with statistical data of warranty returns
Determine product disposition in case of validated nonconformance
Cost and Risk Analysis
Analysis of historical data in reference to the same product or failure mode
Cost recovery supplier communication
Evaluate and approve implementation of required corrective actions
Specifying quality requirements of raw materials with suppliers
Guiding suppliers in proper selections of manufacturing process
Demanding compliance to proper manufacturing standards
Ensure product complies to standards at both national and international level
Providing Quality Compliance Certificates
Providing Environmental Compliance Certificates
Supporting product validation process
Determine product critical characteristics requiring evaluation in product validation process
Determine product testing methodology and interoperation test results
Providing approvals or rejections in questionable cases
Supplier drawing approvals
Providing “pass thru” approvals when justified
Writing management and technical reports
Provide customers with quality related technical communication
Providing customers with testing reports with explanation of product performance when requested
Answering to customer technical concerns related to product features, performance or quality
Providing customers with corrective action taken to rectify quality issues
Selects, orients, trains, coaches, counsels, and disciplines associates in coordination with the Human Resources Department.
Promote a collaborative work environment, encouraging effective communication and cross-training initiatives to enhance team productivity, versatility, and skill development.
Undertakes additional responsibilities and tasks as directed by management.
WAI is a leading international automotive parts manufacturer and distributor. Innovation and creativity are the forces that drive WAI’s success. Since its founding, WAI has worked relentlessly to meet the ever-changing needs of its customers in the automotive, heavy duty, agricultural & industrial, and power sports aftermarket. This includes an unwavering commitment to be “first-to-market” with the latest model products available.