Identifix, a Solera owned company is hiring in our Ford Technical Hotline Department and our GM Technical Hotline Department. We are looking for career Automotive Technicians with 10 plus years’ experience. Master ASE certification with L1 will be required within 6 months of start (company paid) if not already certified. Excellent communication skills and strong diagnostic mindset are a must. This position allows a highly qualified technician to use existing skills to continue trouble shooting cars, light and medium trucks, and PHEV/EV vehicles without risk of injury and high tool costs. Diagnosis is done by phone, email, chat, or web for our customers in North America and all necessary equipment and software is paid for and provided by the company. Strong drivability, electrical, emiss